Q1: what is the loading port?
A: shanghai or Ningbo. other main port is OK. We could coordinate shipping at your logistic warehouse.
Q2: How long is your lead time?
A: sample needs 3-5 working days, mass production time needs 2-3 weeks for order quantity around 2000pcs. For bigger order, please confirm with us.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we could provide some kinds of sample for free charge. Now customer will only need to pay for the express cost.
Q4: what is your terms of payment?
A: payment<=1000USD, 100% in advance. Payment>1000usd, 30% T/T in advance, balance before shipment. Bigger order payment term negotiable.
Q5. what about the lead time?
A: sample needs 3-5 working days, mass production time needs 2-3 weeks for order quantity around 2000pcs. For bigger order, please confirm with us.
Q6. Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available.
Q7. How do you ship the goods and how long does it take to arrive?
A: For smaller volume order, we usually ship by DHL, UPS, fedex or TNT. It usually takes 5-10 days to arrive. normal flight and sea container shipping also are optional.
Q8. Is it OK to print my logo on the product or package?
A: Yes. please just give us the AI artwork. If you do not have it in AI, just send us the image, our designer can design for you.
Q9: Do you accept OEM?
A: We accept OEM & ODM.
Q10: How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.